Free shipping throughout Italy for orders over € 30

RETURN POLICY

you have 30 days , from the delivery, to return a product that you do not like .


HOW TO DO:

  • 1. the return form the return form in all fields. N.B. It is essential that the form shows the data of the person who placed the order and it must be filled with the date and signature of the purchaser.

  • 2. Request an invoice or purchase note at store@tataitalia.com

  • 3. Make sure the items are in the same condition in which you received them , without removing the label

  • 4. Put the item within a box

  • 5. Go to a Tata Italia store ( excluding franchising) – RETURNS IS FREE Tata Italia

  • 6. or return the order by shipment to this address TATA ITALIA Spa ( STORE ONLINE ) SP 231 - 5.2 km - 70032 Bitonto ( Ba ) – YOU HAVE TO PAY SHIPMENTS COSTS

  • 7. Dopo aver ricevuto e verificato il tuo reso procederemo al rimborso o al cambio articolo (nel caso di reso on line si effettuano solo cambi taglia)


RELATED APPLICATIONS:

FREE RETURN AT A POINT OF SALE DIRECT Tata Italia

If you choose to recarti at one of our stores, remember to bring with you the invoice and return form received. In our store you can:

Make the change with an item of equal or greater amount (fill out our staff)

Make the article and request a refund.

If you choose to be reimbursed, you will only cater to leave at the store the return form received with the order, duly completed, and the article you wish to make.

The point of sale is not authorized to make a refund, then the same will be done from headquarters.

If you have chosen payment method mark, and you wish to be reimbursed, you will need to arrange to show us, in the space provided on the return form, a code iban on which make the refund.

RETURN THROUGH COURIER RESPONSIBILITIES OF THE CUSTOMER

Se scegli di rendere l'articolo tramite corriere potrai:

Making change size or color

Make the article and request a refund.

NOT POSSIBLE CHANGE ARTICLE.

PRODUCT DAMAGED

If the product you received is flawed enter to your personal area " MY ACCOUNT " and select " after sale " or contact our customer service customer care

Once the damage occurred we will refund or change the item.

REFUND

After receiving and checking your return , we will refund you ..

If you pay at the delivery , and you wish to be reimbursed , you will need to give us your iban code (which must be necessarily registered to the same holder of the order)

In any case, the refund will take place a few days later than the confirmation of your return.

The costs of cash will not be refunded.

For any questions please do not hesitate to contact our customer service customer care