Customer care
On tataitalia.com shipping is free for orders over 30.00 euro throughout Italy through the courier Bartolini. Deliveries are made during business hours from Monday to Friday, excluding public holidays.
Please enter an address where normally there is someone to receive the package. In case of absence during the delivery, the same will be retried the next day. After the second attempt is unsuccessful, you will be left a notice and you will need to provide personally pick up the package at the Bartolini branch named in the same. The date of the notice you have 5 days to collect your parcel.
In the case of orders with more than one item, the delivery may be made with separate shipments.
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Shipping is free for orders over 30.00 euro throughout Italy.
In Europe the shipping costs depend on the country of delivery and the number of units. The charges are calculated during the purchase process.
| Zone | Countries | Costs |
| Italia | Italy, San Marino, Vatican | € 5,00 at a cost of less than € 30,00
otherwise € 0,00; surcharges not included. |
| ZONA A | Canada | € 20,00 at a cost of less than € 30,00
otherwise € 30,00; surcharges not included. |
| ZONA D | Anguilla, Antigua and Barbuda, Argentina, Aruba, Bahamas, Barbados, Belize, Bermuda, Bolivia, Bonaire, Saint Eustatius and Saba , Brazil, British Virgin Islands, Cayman Islands, Chile, Colombia, Costa Rica, Curacao, Dominica, Dominican Republic, Ecuador, El Salvador, French Guiana, Grenada, Guadeloupe, Guyana, Haiti, Honduras, Jamaica, Martinique, Mexico, Montserrat, Nicaragua, Panama, Paraguay, Peru, Puerto Rico, Saint Kitts and Nevis, Saint Lucia, Saint Martin, Saint Vincent and the Grenadines, Sint Maarten, South Africa, Suriname, Trinidad and Tobago, Turks and Caicos Islands, U.S. Virgin Islands, Uruguay, Venezuela | € 30,00 at a cost of less than € 100,00
otherwise € 40,00; surcharges not included. |
| ZONA G | Australia, New Zealand | € 25,00 at a cost of less than € 30,00
otherwise € 35,00; surcharges not included. |
| ZONA H | United States | € 20,00 at a cost of less than € 30,00
otherwise € 30,00; surcharges not included. |
| ZONA I | Japan, Singapore | € 18,00 at a cost of less than € 30,00
otherwise € 28,00; surcharges not included. |
| ZONA R | Austria, France, Germany, Monaco, Slovenia | € 12,00 at a cost of less than € 250,00
otherwise € 15,00; surcharges not included. |
| ZONA S | Belgium, Luxembourg, Netherlands, Portugal, Spain | € 15,00 at a cost of less than € 250,00
otherwise € 20,00; surcharges not included. |
| ZONA T | Bulgaria, Czechia, Hungary, Poland, Romania, Slovakia | € 15,00 at a cost of less than € 250,00
otherwise € 20,00; surcharges not included. |
| ZONA U | Croatia, Denmark, Estonia, Finland, Greece, Ireland, Latvia, Lithuania, Sweden | € 20,00 at a cost of less than € 250,00
otherwise € 25,00; surcharges not included. |
| ZONA V | Albania, Andorra, Belarus, Bosnia and Herzegovina, Cyprus, Gibraltar, Iceland, Malta, Moldova, Montenegro, Norway, Serbia, Turkey, Ukraine | € 25,00 at a cost of less than € 250,00
otherwise € 30,00; surcharges not included. |
| ZONA W | Liechtenstein, Switzerland | € 15,00 at a cost of less than € 250,00
otherwise € 20,00; surcharges not included. |
Italy ( excluding smaller islands , Livigno and Campione D' Italy ) .
Europe ( excluding the Azores , Madeira , French overseas departments , Channel Islands , Gibraltar , England , Canary Islands , Balearic Islands , Andorra , Ceuta , Melilla , Aland Island )
Order processing and product delivery is estimated within 5 working days. This timeframe is calculated from the date of confirmation of the shipment, which may vary depending on the availability of the items purchased.
During the sales' perdiod the times of delivery could postpone him.
Deliveries abroad are made within 15 working days.
You will receive an email with a tracking number to follow your order.
Enter "follow your order" and follow the instructions
If you do not receive the goods , please contact us by using by using this link